Lend a Hand Newsletter October 2017

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What’s been happening in Lend a Hand?

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Bus Posters: Back in September we launched 4 bus posters around Worthing; our aim was to recruit some new Support Workers. The bus posters were displayed around Worthing for 2 weeks, and it generated some great contacts, conversations and possible recruits! Huge thanks to Nikki, Luke, Zoe, and Hannah for being our faces of Lend a Hand!

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West Sussex Care accolades: Team member Luke Dummer was nominated for a West Sussex Partners in Care (WSPiC) Accolade, in the Unsung Hero category. He attended the awards on the 10th October and was awarded, runner-up. We are really proud of this recognition and of course Luke!

Save the date: Keep the 7th December free. We will be arranging something for a Christmas get together! More information to follow.

Care Package: Would you like to make any changes to your Care Package? Call Fiona today on 01903 227813.


Team News

New Support Workers:

Katie Burling NSTracy Johnson

New Senior Support Worker:

Leroy McCarthy

New roles:

  • Hannah Capella is now a Senior Supervisor
  • Rob Tidy is now a Senior Support Worker

Support worker of the month

Sarah Romanov Von Reuss: Support Worker of the Month August 2017

Support Worker of the month AUG

Sarah, you are new to the team and have fitted in so well! You have amazing energy and nothing seems to bother you, you get stuck straight in! Customers always request you to visit on their calls, and you have a great rapport with your co-workers – 

Thanks, Sarah, keep up the good work!

Jazmina Naftel: Support Worker of the Month September 2017

Support Worker of the month SEPT

What a trooper Jazmina is…even after rolling her car over in an accident she still insisted on completing her shift – She was a little shaken, but thankfully not hurt.
That’s total dedication to the job!


Winter is fast approaching – help with heating

There are a number of government-funded schemes across England which provide help with heating.

Winter Fuel Payment:

If you were born on or before 5 August 1953 you could get between £100 and £300 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.

Eligibility:
• If you were born on or before 5 August 1953
• You’ll be living in the UK for at least one day during the week of 18 to 24 September 2017 – this is called the ‘qualifying week’

If you’re eligible and you get the State Pension or another social security benefit you usually get a Winter Fuel Payment automatically.

If you’re eligible but don’t get paid automatically, you’ll need to make a claim.

For more information, and to see if you qualify visit: https://www.gov.uk/winter-fuel-payment

Or contact:
Winter Fuel Payment Centre
Telephone: 0345 915 1515
Monday to Friday, 8am to 6pm

Warm House Discount Scheme:

You could get £140 off your electricity bill for winter 2017 to 2018 under the Warm Home Discount Scheme.

The money isn’t paid to you – it’s a one-off discount on your electricity bill, between October and March. You’ll receive a letter by 30 November 2017 telling you how to get the discount if you qualify.

Eligibility:
• If your electricity supplier was part of the scheme
• Your name (or your partner’s) was on the bill
• You were getting the Guarantee Credit element of Pension Credit

If you qualify your electricity supplier will apply the discount to your bill by the end of March 2018.

For more information, and to see if you qualify visit: https://www.gov.uk/the-warm-home-discount-scheme

Or contact:
Warm Home Discount Scheme
Telephone: 0345 603 9439
Monday to Friday, 8:30am to 4:30pm


What’s happening in November?

Love your Hospital Christmas Fayre: 26 November: The Charmandean Centre, Worthing – Entrance by donation


Lend a Hand contact details

Telephone: 01903 227813

Email: careservice@independentlives.org

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